Most people who arrive for treatment are of two minds about it. Motivational interviewing treats that mixed feeling as the starting point, not as an obstacle to argue someone out of.
Ask someone in early treatment whether they want to stop drinking or using, and the true answer is often “yes, and no.” They want the arguments at home to end, the job to be safe, the mornings to stop starting with shaking hands. They also remember what the substance did for them, and they are afraid of who they are without it. Families hear the “no” half loudly and the “yes” half barely at all.
Motivational interviewing was built for exactly that split. It is one of the addiction therapy methods used at Serenity at Summit, where the care starts with medical detox and continues into residential treatment at the Union campus off the Garden State Parkway and the Haverhill campus off Interstate 495. The method shows up in one-on-one sessions, in groups, and in the conversations about what comes after discharge.
What Motivational Interviewing Is
Motivational interviewing is a collaborative style of counseling in which the clinician helps a person explore their own mixed feelings about change and draw out the reasons that already matter to them. The clinician does not lecture, argue, or hand down a verdict. The person in treatment does most of the talking, and the clinician listens closely for the moments when that person speaks in favor of change.
Clinicians call those moments change talk, meaning anything a person says about wanting, needing, being able to, or having reasons to change. “I can’t keep missing my daughter’s games” is change talk. The opposite, statements that defend the current pattern, is called sustain talk, and a skilled clinician does not fight it. Pushing against sustain talk tends to make people defend it harder, which is the trap many well-meaning family conversations fall into.
The National Institute on Alcohol Abuse and Alcoholism describes a closely related approach, motivational enhancement therapy, as a short course of counseling built to strengthen motivation to change drinking. NIAAA also notes that the choice to get treatment may matter more than the specific approach, as long as the approach avoids heavy confrontation and includes empathy, motivational support, and a focus on changing behavior. That description is close to a working definition of MI.
How a Motivational Interviewing Session Works
An MI conversation can sound casual, but the clinician is using a small set of specific skills, often taught by the acronym OARS.
The Core Skills
- Open questions: Questions that cannot be answered with yes or no, such as “What worries you most about the way things are going?” They invite a person to think out loud.
- Affirmations: Honest recognition of a strength or effort, such as getting to admissions despite a hard week. Affirmations are specific, never flattery.
- Reflections: The clinician says back what they heard, sometimes adding the feeling underneath it. A good reflection lets a person hear their own words and decide whether they agree with them.
- Summaries: Pulling together several things a person has said, especially the reasons for change, so they can see the whole picture at once.
Working With Ambivalence
Ambivalence, the state of wanting two opposite things at the same time, is the center of MI. A clinician might ask someone to describe the good things about drinking before asking about the costs, which can feel strange to a family member listening in. It works because people rarely trust a conversation that pretends the substance gave them nothing. After acknowledging what they get from substance use, people often give more weight to the harm it causes.
A common tool is a readiness ruler: “On a scale of one to ten, how important is this change to you right now?” If someone says four, the next question is not “why not ten?” but “why four and not one?” The answer is a list of reasons for change, spoken in the person’s own words.
Motivational Interviewing for Substance Use Disorders
Substance use disorder is a medical condition in which a person keeps using alcohol or drugs despite harm, often with cravings and withdrawal that make stopping hard. Motivation in that condition is not a fixed trait. It rises and falls by the day, sometimes by the hour, and it is affected by withdrawal symptoms, sleep, shame, and what is happening at home.
That is why MI is used throughout treatment rather than once at the start. The National Institute on Drug Abuse lists motivational enhancement therapy among the behavioral treatments for addiction, describing it as a way to make the most of a person’s readiness to change and enter treatment. In practice, MI helps at specific turning points:
- Staying after detox: The days after withdrawal eases are when many people feel well enough to leave. An MI conversation helps a person weigh that choice against their own goals.
- Considering medication: Some people are wary of medication-assisted treatment with buprenorphine, methadone, or naltrexone. MI lets them voice the worry and look at the evidence without feeling pushed.
- Planning the next step: Deciding on outpatient care, sober housing, or a return to work is easier when the plan rests on reasons the person has said out loud.
- After a recurrence of use: MI treats a return to use as information about what the plan was missing, and starts the next conversation from there.
How MI Fits With Other Therapies
MI is rarely used alone. It pairs naturally with cognitive behavioral therapy, which teaches practical skills for handling thoughts and triggers. In practice, MI helps a person find their own reasons to change, and CBT gives them the tools to act on those reasons. Clinicians often move between the two within a single individual therapy session.
It also shows up in groups. Serenity at Summit’s Haverhill program lists motivational enhancement among its group therapy topics, where members work through the pros and cons of change together and hear their peers’ reasons alongside their own. For people with a co-occurring mental health condition, such as depression that saps energy or anxiety that makes change feel dangerous, MI helps keep both conditions in the conversation.
Motivational Interviewing at Serenity at Summit
Serenity at Summit lists motivational interviewing among the evidence-based therapies at both campuses, alongside cognitive behavioral therapy and trauma-informed care. Treatment begins with medically monitored detox at ASAM Level 3.7, with around-the-clock nursing during withdrawal, and continues into residential care.
- Union, New Jersey: Detox and residential treatment under one roof in Union County, close to the Garden State Parkway and the NJ Turnpike, serving Newark, Elizabeth, and the New York metro area.
- Haverhill, Massachusetts: Detox followed by Clinical Stabilization Services, the Massachusetts residential level of care, off Interstate 495 in Essex County. The campus draws from Lawrence, Lowell, and Methuen, and from southern New Hampshire, about 25 minutes down I-93 or NH-28 from Derry.
Families can learn a version of the same approach. The listening skills at the center of MI, asking open questions and reflecting instead of arguing, are also useful at a kitchen table, and Serenity at Summit’s family program focuses on communication and boundary setting.
What Motivational Interviewing Is Not
MI is not a technique for talking someone into treatment against their will, and it is not a confrontational intervention. If a clinician tries to steer a person toward a goal that person does not hold, the method stops working.
It is also not a substitute for medical care. Alcohol and benzodiazepine withdrawal can cause seizures, and no conversation makes that safe without monitoring. MI does its best work once the body is stable enough for the mind to engage, which is one reason detox and therapy are planned together.
For Clinicians and Referral Partners
Many people searching for motivational interviewing are therapists, physicians, or counselors deciding where to send a patient. MI is part of the evidence-based care at both Serenity at Summit campuses, used alongside CBT within medical detox and residential treatment, so a patient who started MI in your office can keep building on it here. Clinicians can refer a patient directly.
Talk Through the Decision With Serenity at Summit
You do not have to be sure before you reach out. The first conversation with admissions can be about the doubts themselves: what treatment would mean for work, for the kids, for the parts of life a person is afraid to lose. That conversation can happen for yourself or for someone you love who is not ready to pick up the phone. Contact the Serenity at Summit admissions team, or check your coverage through a free benefits verification. Nothing about that first call commits anyone to admission.
FAQs About Motivational Interviewing at Serenity at Summit
Motivational interviewing is the counseling style itself: open questions, reflective listening, and drawing out a person’s own reasons for change. Motivational enhancement therapy is a short, structured treatment built on that style, often with personal feedback about a person’s drinking or drug use. In a treatment program the two blend together, and both are used to strengthen readiness for change rather than to argue someone into it.
MI is designed for people who are unsure, which describes most people at the start. It does not require someone to want treatment fully. It helps them put into words the reasons they do want something different. It cannot force a decision, and it should never be used to pressure someone, but it often moves a person from “maybe” to a concrete next step.
Families can use the basic skills, especially open questions and reflecting back what they hear instead of arguing. Those habits lower the temperature of hard conversations and make it more likely a loved one will keep talking. Serenity at Summit’s family program teaches communication and boundary setting, and families in Union County or the Merrimack Valley can ask admissions how to take part.
Overview
- Motivational interviewing (MI) is a counseling method that helps a person voice and strengthen their own reasons for change.
- It avoids confrontation. Research on alcohol treatment favors approaches built on empathy and motivational support over heavy confrontation.
- MI is used inside other treatment, including individual therapy, group sessions, and planning for life after discharge.
- Serenity at Summit lists MI among the evidence-based therapies at both its Union, NJ and Haverhill, MA campuses.
- It does not replace medical care. Detox, medication, and psychiatric treatment carry the physical side of recovery.
National Institute on Alcohol Abuse and Alcoholism. (n.d.). Treatment for alcohol problems: Finding and getting help. Retrieved from: https://www.niaaa.nih.gov/publications/brochures-and-fact-sheets/treatment-alcohol-problems-finding-and-getting-help. Accessed on October 22, 2026.
National Institute on Drug Abuse. (n.d.). Treatment and recovery. Retrieved from: https://nida.nih.gov/publications/drugs-brains-behavior-science-addiction/treatment-recovery. Accessed on October 22, 2026.
American Psychiatric Association. (n.d.). What is a substance use disorder? Retrieved from: https://www.psychiatry.org/patients-families/addiction-substance-use-disorders/what-is-a-substance-use-disorder. Accessed on October 22, 2026.
Substance Abuse and Mental Health Services Administration. (n.d.). Treatment options for substance use disorder. Retrieved from: https://www.samhsa.gov/substance-use/treatment/options. Accessed on October 22, 2026.
